Redeal Instant

Engage your customers directly after making a purchase!

Activates referral flow after checkout
When customers are most satisfied
Boost loyalty and retention, and get new customers

Are you already a Redeal client? Contact us to get started with Redeal Instant.

1. Engage your customers after checkout

After completing a purchase in your store the customer is offered to become an ambassador by sharing an offer with one or more friends. The timing for this is perfect, since a customer will never be more satisfied with their purchase than right after placing it, an effect called "Buyer's High".

2. E-mail, text messages or Messenger

All communication is personalized and takes place between your satisfied customers and their friends through Redeals platform. In other words, the recipients won't see the message as coming from your store or Redeal - it looks like the sender is their friend! This gives a much higher relevance and personal feel to the recommendation, increasing open rate, click rates and conversion many times over.

3. The friends receive a personal recommendation

The friends receive a personal recommendation together with an offer to become customers at your store. This creates a strong brand impact since friend referrals and word-of-mouth are some of the strongest and most effective forms of marketing. Redeals service lets the friends click their way to your store in an easy manner, so they can use their offer right away, or save it for a later time if they prefer.

4. Rewarding the ambassador

After finishing the referral process the ambassador is rewarded with a deal of their own. This creates a positive loop, your satisfied customers are rewarded for spreading the word to their friends (creating new customers) and are rewarded with an incentive to come back and shop more (boosting customer loyalty and retention)!

Ways of using Redeal Instant

Below are some examples where clients have successfully used Redeal Instant to engage customers, increase brand interaction and customer loyalty, boost retention rates as well as attract new customers through friend referrals.

Babyshop

Babyshop Group has offered their customers to send friend recommendations after checkout, on multiple markets. Together with Redeal's referral marketing specialists the referral flow has been optimized over time, resulting in a execution rate that exceeds 26%. Almost 6% of the distributed offers then converts to order, giving a nice boost in sales as well as being a source of new customers, increased customer loyalty and retention rate.

Pierce

The Swedish e-commerce group Pierce (Pioneers in e-commerce) with their brands 24MX, XL Moto and Sledstore use Redeal for referral marketing on all 12 markets.

A/B Test

Optimize your referral flow with easy-to-use A/B tests.
Experiment with different offers and copy to discover what combination of offer and communication drives the most sharing and conversions. Redeal makes it easy to customize and optimize your deals for maximum effect on both revenue and profit.

Customized design

Design and create customized widgets for your brand.
Redeal's widgets are 100% responsive to look great no matter what device your customers are using to visit your website.

UTM Tracking

By using UTM-tracking on your deals you can easily see where your visitors are coming from and follow the long term efficiency of your referral marketing efforts.

Multilanguage

Redeal is used on 50+ markets, so multilanguage support is a given. The referral flow is already available in more than 15 languages, and if you need support for a currently unsupported language we can easily translate the service to your needs.

Simple and secure installation

Redeal is simple and secure to install on all e-commerce platforms. We have preprogrammed plugins for most major e-commerce platforms, but also offer easy installation with Google Tag Manager or by putting a simple script on your website.

Fraud control

Any service that offer rebates, discounts and offers to customers is subject to the risk of fraudulent and/or unwanted customer behavior. Redeal has multiple fraud control features in place to stop unwanted behavior, and reward positive behavior!

Support access

Access our support team by e-mail, live chat or directly in our admin tool Redeal Manager. Professional and Enterprise customers also have access to telephone support.

Access to our Referral Marketing specialists

Our skilled Customer Success Managers have many years experience of referral marketing and are standing by to help you with everything from strategy to setting up specific campaigns and deals to optimize performance.

Detailed statistics

Deep dive into detailed statistics to monitor your performance. How many of your customers choose to recommend a friend, which ambassadors and friends are most profitable, conversion rates and ROI on your marketing spend.

Access to Opt-in adresses

We can also offer access to valuable e-mail adresses and telephone numbers from customers who have chosen to share them. This will let you see which customers are your best ambassadors, get access to e-mail adresses from friends who have opted-in (but maybe not converted to customers yet) so that you can communicate with them outside Redeal's ecosystem.

Quotes from our clients.

Mårten åkeson Proteinbolaget — Mårten Åkeson

Proteinbolaget

"Redeal is a growth company - just like us - which means they grow fast and can keep up with our pace. They understand the importance of developing and driving a company forward. On several occasions they have provided advice on how we can use their service (for example in which channels) and helped us make the right decision!"

Read case

Carl Pilo Karth snusbolaget Redeal — Carl Pilo Karth

Snusbolaget

"Simple and easy-to-use, both for us and for our customers. That's how I would sum up Redeal, and our long partnership. When we decided to go international in 2018, Redeal was a natural partner. Redeal's speed, reliable delivery and creativity is a perfect match with our ambition to take the Nordic region's largest online snus store as well as one of the fastest growing e-commerce companies out into the world."

Moon-Suck Song Panagora room Redeal — Moon-Suck Song

Panagora Room AB

"At the end of the day it's all about building trust. I wouldn't recommend a friend to shop with a merchant that I didn't think was relevant or good, for example. When you give someone a personal recommendation you do it to create value and share the joy of shopping. Redeal makes it easy for customers to share this experience with eachother."

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