of customers send a recommendation to one or more friends, on average.
conversion rate to new orders with offers distributed through Redeal.
average ROI (revenue created over Redeal cost)
What is Redeal Instant, Action and Target?
What does recommendations per month mean?
Recommendations per month is simply the number of friend recommendations generated on our platform. On average, we see that about 20%* of the customers who are exposed to a referral offer engage and recommend an average of 1.4 friends each. Example: 1000 referral popups will result in about 200 customers sending a tip to 280 friends.
So, in this example, the number of recommendations sent is 280.
* Engagement rate in CTR on average for all Redeal customers' referral programs across all markets in 2018
How long does it take to get started?
Getting started with Redeal is a fast process! The installations is simple and you can easily implement our script with Google Tag Manager, one of our e-commerce platform plugins or by embedding a few lines of code on your website.
Read more about getting started
Can you help us get started?
Sure thing! Feel free to reach out to our support team via the live chat on the bottom right hand side of this website or send an email to:
Do you offer support?
Yes. we do. The easiest way to reach us in over the live chat at the bottom right hand side of this website, or by sending an e-mail.Our Referral Marketing Specialists can help you with everything from strategical decisions to technical issues!
How long does it take before I see the effects of Referral Marketing?
Depending on how you use our different features to create referrals, the time it takes to see the results can vary. This also depends on the nature of your business, but our clients usually see results within 10-90 days. If you use Redeal Target you can see the results fairly quickly depending on how the offer is communicated and how long the offer is valid for.
If we look at the Redeal Instant feature (that triggers referrals after completing a purchase) it will take a little longer to see the results, which is natural since the customer acting as an ambassador has just completed a purchase at the start of the process.
This means the number of ambassadors and recommended friends builds over time depending on how many customers shop in your store every day. Factors such as the repurchase rate and the validity of the codes also play a major role. Normally it takes about 3 months to see full effect from a referral offer that is triggered after a purchase at the checkout.
"Redeal is a powerful tool that works really well for our business. With a few simple commands we can launch new offers and deals for our customers to share with their friends. A simple and easy-to-use interface for creating referral offers, useful statistics for following up and a great customer success team that are always helpful when we need them. We are very happy with Redeal and I can really recommend working with them!"
"We started using Redeal early on and the results have been good since day one. I think the philosophy is modern and relevant, since Redeals focus is "pull" rather than "push". The tool opens up to a lot of creativity and the team is always there to help when we need feedback."
"Redeal is a growth company - just like us - which means they grow fast and can keep up with our pace. They understand the importance of developing and driving a company forward. On several occasions they have provided advice on how we can use their service (for example in which channels) and helped us make the right decision!"
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